Le poste correspondant à cette offre d'emploi a été pourvu.
Customer Success Engineer - Cybersecurity
Ile de France, Paris (75008)
Originellement mis en ligne le 23 mai 2024 - Remontée le 3 septembre 2024 par Marie Calvert (+ d'offres)
MindflowType de contrat :CDI
Métier :Développeur informatique
Expérience :2 ans minimum
Type d'entreprise :Autre type d'entreprise (client final)
Localisation :Ile de France, Paris (75008)
Télétravail :Pas de télétravail
Poste à pourvoir
Client Engagement (70%)
* Involvement in pre-sales activities, including user interviews, advanced demos, and designing client-specific IT/Security flows.
* Post-sales responsibilities like user training, tool adoption, and usage optimization.
* Collaborating with sales teams to strategize for account growth.
Domain Expertise Utilization (30%)
* Developing internal resources like workflows, hosting webinars, writing white papers, and automating team processes.
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Primary KPI : User adoption metrics (number of playbooks used) and account renewal rates.
First Six Months Plan
* Lead Proof of Value for prospects.
* Onboard new clients and create automation playbooks.
* Develop comprehensive documentation and account plans with sales teams.
* Growth Opportunities
* Potential to specialize as a Technical Account Manager.
* Opportunities to advance into management roles like Team Leads as the company expands.
Perks
* To know more about our culture and how we work check our Join Us page.
* Global Reach, Hometown Feel: Embrace a flexible and remote-friendly environment that spans across France and Europe. With 20% of our team being parents, we deeply value work-life balance.
* Competitive Compensation & Early Equity: At Mindflow, we offer good pay packages. As an early member, you'll have the chance to secure pre-seed equity, investing in your future as we grow.
* Huge market, huge ambition, zen growth: we want to build something amazing that could change the way everyone works in companies. This ship is sailing, you could be in it.
* Involvement in pre-sales activities, including user interviews, advanced demos, and designing client-specific IT/Security flows.
* Post-sales responsibilities like user training, tool adoption, and usage optimization.
* Collaborating with sales teams to strategize for account growth.
Domain Expertise Utilization (30%)
* Developing internal resources like workflows, hosting webinars, writing white papers, and automating team processes.
------
Primary KPI : User adoption metrics (number of playbooks used) and account renewal rates.
First Six Months Plan
* Lead Proof of Value for prospects.
* Onboard new clients and create automation playbooks.
* Develop comprehensive documentation and account plans with sales teams.
* Growth Opportunities
* Potential to specialize as a Technical Account Manager.
* Opportunities to advance into management roles like Team Leads as the company expands.
Perks
* To know more about our culture and how we work check our Join Us page.
* Global Reach, Hometown Feel: Embrace a flexible and remote-friendly environment that spans across France and Europe. With 20% of our team being parents, we deeply value work-life balance.
* Competitive Compensation & Early Equity: At Mindflow, we offer good pay packages. As an early member, you'll have the chance to secure pre-seed equity, investing in your future as we grow.
* Huge market, huge ambition, zen growth: we want to build something amazing that could change the way everyone works in companies. This ship is sailing, you could be in it.
Profil recherché
Hard Skills:
Proficient in IT/Security & ability to implement it
Project management and agile methodologies.
4 years doing this job minimum
Ideal Candidate Background
Experience in startups or dynamic, innovative environments.
Comfortable in entrepreneurial settings with a penchant for innovation.
Proficient in IT/Security & ability to implement it
Project management and agile methodologies.
4 years doing this job minimum
Ideal Candidate Background
Experience in startups or dynamic, innovative environments.
Comfortable in entrepreneurial settings with a penchant for innovation.
Description de la société
Mindflow is on a rapid growth journey, we will start welcoming new clients regularly. We're looking for enthusiastic team members to join us.
Your goal is to play a pivotal role in front-client activities and internal expertise development in the cybersecurity domain.
This role is essential for enhancing client engagement and leveraging cybersecurity expertise for the company's growth.
Your goal is to play a pivotal role in front-client activities and internal expertise development in the cybersecurity domain.
This role is essential for enhancing client engagement and leveraging cybersecurity expertise for the company's growth.